To protect your computer from malicious threats in real-time, Avast Antivirus uses several live shields, called Core Shields. However, it is still necessary to occasionally use the Avast user interface (UI). Not only does it allow you to perform intensive scans for hidden malware, but you can also modify the way the antivirus utility works.
However, it does not frequently happen that the Avast Antivirus UI will not load on Windows 10. If UI did not load, you might instead receive errors such as “Sorry, our screen did not load” and “Well, this is embarrassing.” The error message might include a Restart Services option, but selecting it often does nothing.
There are problems loading the Avast UI when using Windows 10’s Remote Desktop Services. However, it is usually possible to load the user interface correctly after reconfiguring the functionality. In this case, you will need to update, repair, or reinstall the Avast installation.
4 Methods to Fix the Avast UI Failed to Load Error
Here are the following three methods to fix the Avast UI failed to load error in window 10.
Start Remote Desktop Services again
for Avast Antivirus in Windows 10. You must change the way Remote Desktop Services works by default if Avast’s UI fails to appear.
- You can open the Services console by pressing Windows+S, typing services, and selecting Open.
- Select Remote Desktop Services from the list of services. From the properties menu, select right-click.
- Set the Startup type to Automatic under the General tab. Select Start and the service status will be Running.
- Restart the computer.
- From the Start menu or the system tray, launch the Avast UI.
Restart the Avast antivirus service
Avast uses a dedicated background service to control how your antivirus software and its Core Shields operate on your computer. The Avast installer automatically starts and runs the service by default. First, however, you must double-check and make any changes needed to match the instructions below.
- Launch the Windows 10 Services console.
- Select the Avast Antivirus service. Select Properties from the right-click menu.
- Ensure that the Startup type is Automatic under the General tab. If the status of the service is Stopped, click the Start button to start it.
- Click the Restart button.
- You should now be able to access Avast Antivirus.
Avast Must Be Updated or Repaired
If the above fixes did not resolve the Avast UI problem, update or repair Avast Antivirus. That should resolve any known bugs or corrupted files behind the problem.
- Select Apps and Features by pressing Windows.
- Choose the Avast Antivirus product causing trouble on your computer. Click Uninstall.
- Update the program by choosing the Update option and following the on-screen instructions.
- Once the update has been installed, restart your computer.
- Continue following steps 1–4 but select the Repair option in step 3 if you still encounter the same issue.
Reinstall Avast after removing it
It may be necessary to reinstall Avast Antivirus on your computer if updating or repairing it doesn’t resolve the underlying issue. However, to do that, you must get rid of every trace of the program. You can use the Avast Uninstall Utility to accomplish this.
- Click here to download it.
- Click Yes when prompted to boot into Safe Mode.
- Confirm by clicking Yes again. The operating system will load in Safe Mode after the computer restarts. You’ll be prompted to open the Avast Uninstall Utility when it opens.
- Choose the Avast installation directory and product.
- Choose the Uninstall option.
- Reboot Windows 10 normally by selecting Restart computer.
- You can reinstall Avast on your computer by downloading the installer and running it. However, authenticating Avast again requires signing into the program if you use a paid version.